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TOPIC: n95 software update N95 software update problem
#6151
Moo (Visitor)
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n95 software update N95 software update problem  
I'm trying to update the software on an Orange N95 (UK).  Using the latest PC Suite, I plugged the phone in and backed everything up without problem, when I clicked on the update phone software I was told to install some software on the pc and the phone (it said PC Support was missing on the phone). After this nokia did an auto-update of some drivers and software and I was told to unplug the phone.  When everything was finished, I plugged the phone back in and now it is no longer recognised?! I tried a number of times but Vista just says that it does not recognise the device anymore, when I tell it to find the drivers for me it goes off looking for a while before returning an error message for each of the different components for the phone. Any ideas what I can do to fix this?  Uninstall/reinstall PC Suite? Many thanks, Moo
 
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#6152
Sul (Visitor)
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n95 software update N95 software update problem  
I'm trying to update the software on an Orange N95 (UK).  Using the latest PC Suite, I plugged the phone in and backed everything up without problem, when I clicked on the update phone software I was told to install some software on the pc and the phone (it said PC Support was missing on the phone). After this nokia did an auto-update of some drivers and software and I was told to unplug the phone.  When everything was finished, I plugged the phone back in and now it is no longer recognised?! I tried a number of times but Vista just says that it does not recognise the device anymore, when I tell it to find the drivers for me it goes off looking for a while before returning an error message for each of the different components for the phone. Any ideas what I can do to fix this?  Uninstall/reinstall PC Suite? Many thanks, Moo try doing a repair of PC Suite go to Add/Remove
 
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#6153
Moo (Visitor)
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n95 software update N95 software update problem  
I'm trying to update the software on an Orange N95 (UK).  Using the latest PC Suite, I plugged the phone in and backed everything up without problem, when I clicked on the update phone software I was told to install some software on the pc and the phone (it said PC Support was missing on the phone). After this nokia did an auto-update of some drivers and software and I was told to unplug the phone.  When everything was finished, I plugged the phone back in and now it is no longer recognised?! I tried a number of times but Vista just says that it does not recognise the device anymore, when I tell it to find the drivers for me it goes off looking for a while before returning an error message for each of the different components for the phone. Any ideas what I can do to fix this?  Uninstall/reinstall PC Suite? Many thanks, Moo try doing a repair of PC Suite go to Add/Remove- Hide quoted text - - Show quoted text - I'll give it a go later on tonight, seems daft that an automatic update would break everything.  Most annoying!  Thanks.
 
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#6154
Chris Blunt (Visitor)
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n95 software update N95 software update problem  
I'm trying to update the software on an Orange N95 (UK).  Using the latest PC Suite, I plugged the phone in and backed everything up without problem, when I clicked on the update phone software I was told to install some software on the pc and the phone (it said PC Support was missing on the phone). After this nokia did an auto-update of some drivers and software and I was told to unplug the phone.  When everything was finished, I plugged the phone back in and now it is no longer recognised?! I tried a number of times but Vista just says that it does not recognise the device anymore, when I tell it to find the drivers for me it goes off looking for a while before returning an error message for each of the different components for the phone. Any ideas what I can do to fix this?  Uninstall/reinstall PC Suite? Many thanks, Moo try doing a repair of PC Suite go to Add/Remove I just tried updating my N95. Nokia Software Updater wanted to update itself first with a new version first, so I went ahead with that. Now, when I run the updater I get a message which says: Sorry, Microsoft Windows Vista is currently not supported. Vista support will be added again as soon as possible. The previous version of Nokia Software Updater seemed to run fine on my Vista system so I'm not sure why Nokia no longer support Vista on the latest release. Chris
 
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#6155
Sul (Visitor)
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n95 software update N95 software update problem  
I'm trying to update the software on an Orange N95 (UK).  Using the latest PC Suite, I plugged the phone in and backed everything up without problem, when I clicked on the update phone software I was told to install some software on the pc and the phone (it said PC Support was missing on the phone). After this nokia did an auto-update of some drivers and software and I was told to unplug the phone.  When everything was finished, I plugged the phone back in and now it is no longer recognised?! I tried a number of times but Vista just says that it does not recognise the device anymore, when I tell it to find the drivers for me it goes off looking for a while before returning an error message for each of the different components for the phone. Any ideas what I can do to fix this?  Uninstall/reinstall PC Suite? Many thanks, Moo try doing a repair of PC Suite go to Add/Remove I just tried updating my N95. Nokia Software Updater wanted to update itself first with a new version first, so I went ahead with that. Now, when I run the updater I get a message which says: Sorry, Microsoft Windows Vista is currently not supported. Vista support will be added again as soon as possible. The previous version of Nokia Software Updater seemed to run fine on my Vista system so I'm not sure why Nokia no longer support Vista on the latest release. Chris is your Vista with the SP1?
 
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#6156
Chris Blunt (Visitor)
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n95 software update N95 software update problem  
I'm trying to update the software on an Orange N95 (UK).  Using the latest PC Suite, I plugged the phone in and backed everything up without problem, when I clicked on the update phone software I was told to install some software on the pc and the phone (it said PC Support was missing on the phone). After this nokia did an auto-update of some drivers and software and I was told to unplug the phone.  When everything was finished, I plugged the phone back in and now it is no longer recognised?! I tried a number of times but Vista just says that it does not recognise the device anymore, when I tell it to find the drivers for me it goes off looking for a while before returning an error message for each of the different components for the phone. Any ideas what I can do to fix this?  Uninstall/reinstall PC Suite? Many thanks, Moo try doing a repair of PC Suite go to Add/Remove I just tried updating my N95. Nokia Software Updater wanted to update itself first with a new version first, so I went ahead with that. Now, when I run the updater I get a message which says: Sorry, Microsoft Windows Vista is currently not supported. Vista support will be added again as soon as possible. The previous version of Nokia Software Updater seemed to run fine on my Vista system so I'm not sure why Nokia no longer support Vista on the latest release. Chris is your Vista with the SP1? Yes
 
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